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Latest Publications

Celebrating the 17th Anniversary of New Zealand’s Unique Code of Consumers’ Rights
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Your rights and how to make a complaint (booklet - Te Reo Maori)
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Latest Decisions

Medication administration and seizure management in patient with brain injury.
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Missed diagnosis of hernia and bowel obstruction.
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Commissioner's Articles

Referrals trip up GPs and DHBs
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Consumer-centred Care: Seamless Service Needed
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Mission

Resolution, protection, and learning.

Whainga

Whakataunga, whakamaru
me te akoranga.

Your rights

Your Rights in EnglishYour Rights in New Zealand Sign Language